Values in Design
Building Bridges between RE, HCI & Ethics
Workshop on Values in Design - Building Bridges between RE, HCI & Ethics held in conjunction with INTERACT 2011 13th IFIP TC13 Conference on Human-Computer Interaction.
Keynote: Serving a Community of Homeless Young People through Value Sensitive Design
Abstract. For the past four years, we have conducted an unfolding series of service, design, and research projects in a community of homeless young people. Working within the value sensitive design methodology, the overarching aim of this work is twofold: First, to understand how homeless youth adopt digital media and personal digital technologies and generally bring information systems in their lives; and second, to develop design knowledge for improving the welfare of homeless youth through information systems. Our design stance, while explicitly precautionary, is oriented towards intervening through policy, social organization, and information systems. In this talk I will introduce value sensitive design, the project, some key values and value tensions, the direct and indirect stakeholders, and some of the empirical methods that we have been using. I will conclude with some lessons learned and open questions for the application of value sensitive design in this community.
Biography. David G. Hendry is associate professor at The Information School, University of Washington, where he teaches in human-computer interaction, information system design, and the foundations of information science. He investigates tools, practices, and systems that create the conditions for sustainable, inclusive participation in the design of information systems.
Workshop Summary
In working with stakeholder requirements or user needs in design, various design methods in requirements engineering (RE) and human computer interaction (HCI), in specific user-centered (UCD), are finding ways to deal with soft issues, social issues, people issues or values. At the same time, applied ethics has begun to pay attention to technology design. We believe that many of the approaches could complement each other in useful ways. The aim of this workshop is to bring together people from different disciplines to share knowledge and insights about how to account for values in technology design, and to work towards integrating approaches, thereby putting value conscious design approaches (including e.g. values-in-design or value sensitive design) to practice. This one day workshop will consist of panel discussions and a team work session to allow for interaction and collaboration between workshop participants.
Topics
- Designing for specific values, experiences from value-oriented projects
- Understanding and relating different notions of values
- Integrating value-oriented methods with software engineering/ design methods
- Accounting for values in experience oriented designs, e.g. fun as a value
- Values used in evaluations of User Experience (UX)
- Dealing with soft issues, social issues, and people issues in RE, Value-based RE
- Value elicitation, dealing with a variety of stakeholder values
- Capturing and reusing value knowledge (scenarios, design patterns, etc.)
- Values in Persuasive Technology, Ambient Intelligence and Personal Informatics
- Values in specific domains (health care, military, crisis management)
Key Organizers
Alina Pommeranz (Man-Machine Interaction Group, Delft University of Technology)
Alina is a 3rd year PhD student at MMI supervised by Pascal Wiggers. Her work is focusing on developing tools and interfaces that can actively elicit situated values and preferences from users. She has a background in Computer Science and Interactive System Engineering. Her interests are value-sensitive design, interaction design and affective interaction.
Christian Detweiler (Man-Machine Interaction Group, Delft University of Technology)
Christian Detweiler holds a B.A. in Media and Culture studies from the University of Amsterdam, with a minor in Dutch law from Leiden University, and a M.Sc. in Media Technology from Leiden University, in which he worked on affective computing and trust in online technology. Christian now is conducting his PhD-research in the field of value-sensitive design and ambient assisted living, focusing on integrating value-sensitive design into existing design practice. His work is supervised by Koen Hindriks, Catholijn Jonker, and Jeroen van den Hoven.
Helen Nissenbaum (Media, Culture, and Communication & Computer Science, New York University)
Helen Nissenbaum is Professor of Media, Culture and Communication, and Computer Science, at New York University, where she is also Senior Faculty Fellow of the Information Law Institute. Her areas of expertise span social, ethical, and political implications of information technology and digital media. Nissenbaum's research publications have appeared in journals of philosophy, politics, law, media studies, information studies, and computer science. She has written and edited four books, including Privacy in Context: Technology, Policy, and the Integrity of Social Life, which was published in 2010 by Stanford University Press. The National Science Foundation, Air Force Office of Scientific Research, Ford Foundation, U.S. Department of Homeland Security, and the U.S. Department of Health and Human Services Office of the National Coordinator have supported her work on privacy, trust online, and security, as well as several studies of values embodied in computer system design, including search engines, digital games, facial recognition technology, and health information systems. Nissenbaum holds a Ph.D. in philosophy from Stanford University and a B.A. (Hons) from the University of the Witwatersrand. Before joining the faculty at NYU, she served as Associate Director of the Center for Human Values at Princeton University.
Jeroen van den Hoven (Philosophy Section, Delft University of Technology)
Jeroen van den Hoven is professor of Moral Philosophy at Delft University of Technology. Van den Hoven is Vice Dean of the Faculty of Technology, Policy and Management. He is Scientific Director of the Centre for Ethics and Technology of the Three Technical Universities in The Netherlands (www.ethicsandtechnology.eu) and Editor in Chief of Ethics and Information Technology (Springer). He has published numerous articles on Ethics and ICT. He recently published "Information Technology, Privacy and The Protection of personal Data" in: Information Technology and Moral Philosophy (eds. Van den Hoven & Weckert) Cambridge University Press, 2008 He is Editor in Chief of the Springer On-line Encyclopedia of Applied Ethics TERP (The Ethics Reference Project) with Seumas Miller and Thomas Pogge. Van den Hoven has received several grants from the Dutch Research Council on Ethics and Information Technology and related subjects. Van den Hoven has served in recent years as member of ISTAG (IST Advisory Group to EC ICT and New Media). He has been advisor to the Dutch Government in various roles, e.g. as member of a commission that studied the re-design of the population registration system in the Netherlands (Modernisering GBA), as a member the commission that evaluated wiretapping in accordance with art 13 of the Telecom Law in The Netherlands (established by the Ministry of Economic Affairs, 2004-2005).
Program Committee
- Catholijn Jonker, Man Machine Interaction, Delft University of Technology
- David Keyson, Industrial Design, Delft University of Technology
- Cees Midden, Human Technology Interaction, Eindhoven University of Technology
- Mark Neerincx, TNO, The Netherlands
- Barbara Paech, Software Engineering, Heidelberg University
- Jens Riegelsberger, User Experience Design, Google
- Alistair Sutcliffe, Centre for HCI Design, University of Manchester
- Yao-Hua Tan, ICT, Technology, Policy and Management, Delft University of Technology
- Michael Zimmer, chool of Information Studies, University of Wisconsin-Milwaukee
========================CALL FOR PAPERS========================
1st International Workshop on Values in Design - Building Bridges between RE, HCI & Ethics held in conjunction with INTERACT 2011 13th IFIP TC13 Conference on Human-Computer Interaction.
ORGANIZERS
========== Christian Detweiler - Delft University of Technology, Delft, The Netherlands Alina Pommeranz - Delft University of Technology, Delft, The Netherlands Jeroen van den Hoven - Delft University of Technology, Delft, The Netherlands Helen Nissenbaum - New York University, NYC, USAAIMS AND SCOPE
==============In working with stakeholder requirements or user needs in design, various design methods in requirements engineering and human computer interaction, in specific user-centred and value sensitive design, are finding ways to deal with ''soft issues'', ''social issues'', ''people issues'' or values. At the same time, applied ethics has begun to pay attention to design. We believe that many of the approaches could complement each other in useful ways. The aim of this workshop is to bring together people from different disciplines to share knowledge and insights about how to account for values in technology design, and to work towards integrating approaches.
The main theme is the interdisciplinary exchange of knowledge, experiences and new ideas on values in technology design. The following list reflects (but is not limited to these) possible topics:
- Designing for specific values (e.g. privacy, sustainability, trust, responsibility,...)
- Experiences from value-oriented projects
- Value Sensitive Design (VSD)
- Value Considerations in Industry Projects or Product Development
- Understanding and relating different notions of values
- Integrating value-oriented methods with software engineering/ design methods
- Accounting for values in experience oriented designs, e.g. "fun" as a value
- Values used in evaluations of User Experience (UX)
- Dealing with soft issues, social issues, and people issues in RE
- Value-based requirements engineering
- Value elicitation & value tensions: dealing with a variety of stakeholder values
- Value elicitation: Methods from different research fields
- (Digital) Tools for Value Elicitation
- Personal Informatics and Values
- Capturing and reusing value knowledge (scenarios, design patterns, etc.)
- Values in Persuasive Technology and/or Ambient Intelligence
- Values in specific domains (health care, military, crisis management)
- Values in Intelligent Systems (e.g. for decision support or automated systems)
FORMAT
=======This is a one-day workshop divided into two parts. In the first half we will have four consecutive panel sessions: the values turn in design - “soft issues” in RE and UCD; the design turn in applied ethics; values across disciplines; and values in industry. Panels will be led by representatives in the respective field. Each panel will be initiated by short presentations by authors of accepted papers followed by a discussion with all workshop participants. In the second part, we will create groups of 4-5 participants with different backgrounds (RE, HCI and Ethics). Each group will be given a design case to work on using tools and methods proposed by the participants. The aim will be to create an overview of people issues, values, soft issues and (long term) social aspects emerging from each design case. In a debriefing session we will share experiences (regarding the cases and tools used) from the group work with all participants. Participants who wish to present their work as posters or demos will be given the opportunity to do so during the breaks.
PAPER SUBMISSION & PUBLICATION
=============================We invite technologists, designers, and ethicists working on topics related to values in technology design to submit original papers of the following kinds:
- research papers describing recent results, user studies, study methods or ongoing work
- statements of interests or position papers describing novel ideas or perspectives
- papers describing novel systems, design cases or case studies from industry or academia
All papers should represent original and previously unpublished work currently not under review in any conference or journal. Papers will be peer-reviewed and up to will be selected by relevance and likelihood of stimulating and contributing to a discussion related to the workshop theme. All submissions must follow the Springer Lecture Notes template for Microsoft Word (.doc files only). The maximum paper length is 8 pages, but shorter position papers are also welcome. Please submit your paper electronically in PDF format to: https://www.easychair.org/conferences/?conf=vind11 Authors of accepted papers must guarantee that their paper will be presented at the workshop. In agreement with the authors papers can be presented as short presentations during panel sessions, or as posters or demos whichever suits the content of the paper most. Papers will be published in the workshop proceedings. A selection of accepted papers will be considered for publication in the Ethics and Information Technology Journal.
IMPORTANT DATES
June 17th submission of position papers to workshops July 10th Notification to authors of position papers July 15th End of early bird registration September 5-9th Interact 2011 (the workshop will be held on the 6th)
INFORMATION
=========== For further information please contact: c.a.detweiler[at]tudelft.nl or a.pommeranz[at]tudelft.nlDownload the complete proceedings as PDF.
- Robyn Caplan and Matthew Hockenberry. The Digital Application Autopsy and Artifact-Altering Technologies
- Pedro Sanches and Markus Bylund. Experiencing mobility data
- Luke Stark and Matt Tierney. Lockbox: Applying the Value of Privacy to Cloud Storage
- Sven H. Koch, Rumyana Proynova, Barbara Paech and Thomas Wetter. Approximating user values to preserve privacy – a proposal
- Engin Bozdag and Job Timmermans. Values in the Filter Bubble: Ethics of Personalization Algorithms in Cloud Computing
- Maria Normark, Sofia Lundmark and Minna Räsänen. Exploring Norm-Critical Design in Online Youth Counseling
- Sarah Thew and Alistair Sutcliffe. Elicitation of Values, Motivations and Emotions: The VBRE Method
- Francien Dechesne, Jeroen Van Den Hoven and Martijn Warnier. Requirements for Reconfigurable Technology: a challenge to Design for Values
- Aisling Ann O'Kane, Christian Detweiler and Alina Pommeranz. Designing and Evaluating for Trust: A Perspective from the New Practitioners
Schedule for 6th of September, 2011 (Technical Superior Institute, Lisbon, room QA1.3)
| 9:00 - 9:15 | Welcome/Introduction by the workshop organizers |
|---|---|
| 9:15 - 9.45 | Keynote speech by David Hendry from the Value Sensitive Design Lab, University of Washington |
| 9:45 - 10:45 | Panel 1: Critical analysis versus opportunistic exploration of Values
|
| 10:45 - 11:00 | coffee break |
| 11:00 - 12:00 | Panel 2: Discovering stakeholder and technology values
|
| 12:00 - 13:00 | Panel 3: Putting values into practice
|
| 13:00 - 14:30 | Networking lunch |
| 14:30 - 14:45 | Introduction to the group work sessions |
| 14:45 - 15:30 | First group work session (30 min group discussion and 15 min presentation to others):
|
| 15:30 - 16:00 | coffee break |
| 16:00 - 17:00 | Second group work session: Create a design plan for a given design case |
| 17:00 - 17:30 | Sharing experiences and wrap-up |
Important Dates
June 17th: submission of position papers
July 14th: Notification of authors of position papers
September 5-9th: Interact 2011 (the workshop will be held on the 6th)
