Is Usability Compositional?

 

 
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General description
In this era where people surround themselves with a growing number of devices that offer increasingly more complex functionality, the demand for effortless access to this functionality is becoming more recognised. Designers set out to make their design more understandable and come up with usable user interfaces. The idea of building a device out of separate components is gaining wider recognition among designers. Architectures for user-system interaction describe how user interface can be constructed in a modular way. Elementary interaction components such as pop-up menus, keyboards, sliders, etc. form the basis for complex interaction components. These compounded interaction components are used to create even higher-level interaction components, on top of which eventually entire user interfaces are built.

Throughout the design process, designers can rely on several design guidelines that give direction to their design choices. A number of evaluation techniques have been developed to estimate the overall usability of a design and to pinpoint possible usability problems. However existing observational evaluation techniques do not reveal the contributions of the separate lower-level and higher-level interaction components to the overall usability. Often, the identification of interaction components that hamper overall usability are identified informally by user interface experts studying the video tapes of the experiments. This is a subjective and time-consuming process

 

In this project a different approach is applied: the creation of interaction logs during usability experiments. In these logs, messages exchanged between the interaction components are recorded with a time stamp. Analysis of these log files could shed some light on the usability of the individual constituent components, and their contribution to the usability of the total interface.

 

Subject of the research

In particular, the aim of this project is:

i) to develop observational evaluation techniques for measuring effectiveness, efficiency and learnability of interaction components at various levels of abstraction in the interaction process;

ii) to determine how the usability of higher level interaction components is influenced by the usability of their supporting lower level interaction components and vice versa.

My Ph.D. thesis is online available but also a  short summary is available (just send me an email if you are interested in a printed copy of the thesis). 

Data
Start/end: 
Project Sponsor:

Under auspices of

 

 

09-1998/01-2003
Eindhoven University of Technology

J.F. Schouten School for User-System Interaction Research

Ph.D.-student: 
Copromotor: 
promoters:
Ir. W.P. Brinkman
Dr.ir. R. Haakma
Prof.dr. D.G. Bouwhuis and Prof.dr. P.M.E. De Bra

Last modified : 16 September 2003